Dear John
Since we last spoke before Xmas, I have made a move …. to Phnom Penh. I am writing this sitting on a hotel balcony overlooking the Mekong River. How did this happen? Nearly two years ago, when I was living in Brighton, I was interviewed by the BBC World Service Trust for a job managing their projects in Africa and Asia. I didn’t get the job but they said they would get back to me if something suitable came up. I heard nothing more until the week before Xmas, when a message was left on my voicemail asking me to call the BBC office about a possible consultancy job in the New Year. Apparently, they had contacted Owen [Leach, former colleague at Star TV India and Metromedia International Inc.] to track down where I was now, he had told them about my job at the Radio Authority, which they found was closed, so they tried Ofcom. They wanted me to go to Cambodia as early as possible in 2004 to support their project there that was partnered with three Phnom Penh radio stations. Could I spare two or three months? [see blog]
Only a week earlier, my line manager at Ofcom (who too transferred from the Radio Authority) had told me that I would have no work to do during the first quarter of the year and that “there is nothing for you to contribute to” with regard to Ofcom’s strategic review of the whole radio licensing process. So I asked if I could take unpaid leave to do the BBC work. My request was refused. I asked if I could take paid leave to do the work, since I had eight weeks of holiday accrued that had to be taken by year-end 2004. My request was refused. Suddenly, I was told that there were essential tasks that I would be needed to work upon during the first quarter of the year. I was also told that, when the radio licensing regime restarted in the second quarter, it would be essential for me to be there. So when could I take the vacation to which I was entitled? I received no answer. I thought long and hard about the options open to me. I had applied for all sorts of jobs internally with Ofcom that were more suited to my skills (in departments dealing with audience research, market intelligence, policy & strategy), but no one had offered me anything. The prospect of spending at least three months sitting at my desk doing nothing (just like my job at the Radio Authority) whilst the new Ofcom radio licensing strategy was being decided by others did not appeal to me. I had already spent a year doing almost nothing. So I quit. [see blog]
A week later, I was heading for Cambodia. I arrived here on Tuesday of last week without even had a meeting with the BBC World Service in London. They sent me the airline tickets, a contract and a certificate of health insurance. I am here initially for two months, but which is likely to be extended to three months. They are paying for my hotel bill at a very nice, newly built ‘boutique’ hotel owned by two French businessmen. My room is huge. The hotel has wireless internet access and a modern restaurant. They have contracted me as a consultant (their first, so the contract is numbered WST 001), but the manager in London says that, if the work is successful, I should get further work out of the BBC. He has been very honest and admitted that I am helping them out of a large hole. The project is paid for by the UK government Department for International Development (DfID) who want results by their year-end this April before they will renew funding for 2004/5. My job is to produce the required results. The pay isn’t great (£750/week + US$100/week pocket money) which they have admitted, but they say they are eking it out of the existing budget, as a consultant was not budgeted for.
The BBC set up an office here last year (there is no BBC Phnom Penh correspondent) which now employs around 40 people. It is in a beautiful colonial villa next door to the British Embassy. It has everything you could want – drivers, computers, mobile phones, photocopiers, etc and the essential air conditioning. There are several UK staff here – the project manager is an ex-‘Panorama’ filmmaker, the head of radio is an ex-World Service studio manager, the head of TV was executive producer of ‘EastEnders’. I had no briefing before I left as to what I was expected to do here, so I have spent this weekend reading all the BBC documents about the project, and now have a better idea. The BBC is shifting its strategy from simply making the odd programme or series to be broadcast in developing countries towards a more holistic approach of training staff of existing radio stations in developing markets (i.e. Cambodia) to be market leaders. But the BBC doesn’t have any staff who can do that because existing staff are used to having huge BBC resources available to them to achieve even simple objectives. Small-scale cheap commercial radio is simply not their forte. Even a simple phone-in, in BBC terms, is thought to need a staff of at least 5 full-time people for a single weekly show. The BBC has signed contracts with three stations here to deliver a mixture of pre-recorded spots, phone-in shows and management training (combined with hardware purchase) that will make these stations market leaders. There are 18 stations in Phnom Penh. My job is the training. Money is almost no object. DfID has given the BBC £3.3m for 3 years, not only for radio but also for the production of a two episode/week soap for TV. [see blog]
Phnom Penh isn’t as basic as I expected. True, there is no public transport or taxis, but every fifth vehicle is a 4-wheel drive and there are internet cafes on every corner. Although it’s the winter, it is very hot and dusty here, particularly in the middle of the day when the city closes down for a daily two-hour siesta. There are fewer shops than India and no corner convenience stores. I have just found the nearest supermarket to my hotel this morning, which is almost a mile away, but was surprised to find it took credit cards. There are no ATM’s in Cambodia. Everything is denominated here in US dollars as the local currency is worthless. The city is filled with Westerners as there are so many aid projects here of one sort or another. There is a daily English-language newspaper and an English radio station (‘Love FM’), despite the fact that very few Cambodians speak English. All shop signs and road signs are in Khmer and English because of the sheer number of aid workers here. The city is laid out in the Parisian style by the French with wide boulevards (though the traffic travels in both directions on both sides of the street) and vast gardens that stretch down to the river. Lots of Buddhist temples everywhere. Not so much outright poverty as Mumbai, but then Phnom Penh is a small city and there is no apparent rural-to-urban drift. Most people that survived Pol Pot lived in the countryside and stayed there. [see blog]
Anyway, enough of me. Let me know how things are going. I have intermittent wireless internet access at the hotel, and more reliable internet access at the office. If your itinerary passes this end of the world, please drop in. I’m sitting here eating mince pies (made in Australia) that I bought from the supermarket and thinking about ordering a pizza delivery tonight. Sometimes I wonder if I am really in Cambodia at all (although the endless karaoke phone-in shows on all radio stations remind me that I am not somewhere ‘normal’) [see blog]. Our only worry at the moment is that King Sihanouk has left for China to have a serious operation and, if he were not to survive, there is no succession plan in place and the likelihood of a people’s revolution because parliament has never been recalled since the last election. Oh, and the chicken flu that has arrived here Friday from Vietnam and Thailand. Apart from that, things are fine.
Yours, Grant
25 January 2004



